Privacy Policy

1. Information We Collect

When you submit a booking request or a general inquiry through our website, we collect:

• Your name, email address, and phone number
• Your vehicle information and requested service details
• Your service address (street, city, and postal code)
• Any access details you choose to provide, such as a gate code or parking instructions
• Your requested appointment date and preferred time window
• Any message or details you choose to share with us

We also store a single, non-identifying preference — your light/dark display mode — in your browser's local storage. We do not use cookies, analytics, or advertising trackers on this website.

2. How We Use Your Information

We use the information you provide to:

• Respond to booking requests and general inquiries
• Schedule, confirm, and travel to your service location for appointments
• Communicate with you about your service, including warranty follow-up
• Improve our services and customer communication

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

To deliver booking requests and inquiries to us, this website uses EmailJS, a third-party email delivery service, to transmit the information you submit directly to our inbox. EmailJS processes this data solely to deliver your message and does not use it for any other purpose on our behalf. We do not share your information with any other third party except where required by law.

4. Data Retention

We retain booking and inquiry information for as long as necessary to provide our services, maintain business and warranty records, and comply with legal obligations. You may request deletion of your information at any time as described below.

5. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information by contacting us at theheadlightdoctorgta@gmail.com. We will respond to your request within a reasonable timeframe.

6. Data Security

We take reasonable measures to protect the information you share with us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services and website are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Questions about this Privacy Policy can be directed to theheadlightdoctorgta@gmail.com.